returns, exchanges & shipping

all items from earth & skye are made to order with up to a 12 week processing time unless marked as ready to ship. ready to ship orders will be sent out within 5-7 business days. 

if you wish to purchase a ready to ship item AND a made to order item its recommended to checkout with the ready to ship item separately, other wise it will ship with your made to order item(s)

***i do not accept returns or exchanges on ready to ship pieces, sale items, 1 of 1's or custom orders*** 

if you would like to make a size swap i happily accept exchanges up to 10 days after you receive your items🌱just send me an email so we can start the return process. please note that size swaps can take an additional 3-5 weeks to be remade as sometimes fabric needs to be ordered. (for returns and exchanges the customer is responsible for the postal fee of sending the item back to me and the cost to re-ship back to you)

all of my items also come with a lifetime warranty. if a weave comes undone, a chain/charm falls off, a tear in the seam, etc please send me an email and I will happily fix it or replace it for you😊(for repairs i will cover the cost of shipping the items to me and back to you.<3)

earth & skye is not responsible for lost, stolen or damaged packages. route package protection is automatically added. you can choose to not insure your package, but i highly recommend it. I am happy to assist in filing claims through USPS or Route Package Protection. If the claim is accepted i will remake the item(s) for you and resend them out (the customer is responsible for the additional shipping cost<3) 

email: earthandskyeclothing@gmail.com

instagram: @earthandskyeclothing